TESTIMONIALS
THESE TESTIMONIALS, KUDOS AND SIMPLE THANK-YOUS ARE VERY SATISFYING TO ARROW DRAPERY'S MANAGEMENT AND EMPLOYEES. THEY REINFORCE OUR RESOLVE TO CONTINUE TO DO OUR VERY BEST.
|
At Arrow Drapery, we are dedicated to providing superior service. Customer input is essential. Please click on the button to the right if you would like to share your comments on your experience with us.
|
I can write pages about my service from Mike Kenig. From the moment I called, he went above and beyond to take care of my sofa. He came to the house. He was on time and courteous. He was honest in letting me know that my sofa would be a challenge. He was willing to try and I was desperate. I had a graduation party coming soon and I was running out of options. He took my pillows and gave them the care and attention that I would’ve given them. He kept me abreast of the situation. He needed more time because he wanted to try another process and he was right! It worked. He sent me pictures so I could see the progress. When he was satisfied he called me with the good news. I was “over the moon”. He literally he saved me from embarrassment and stress. He took the time to deliver the cushions a day early just because I asked him to do so. Luckily, because my daughter had senior prom pictures at our house that night unexpectedly. Mike was our hero! He even came the following week to expertly hang my drapes and make them look custom. All the while his demeanor and attitude was professional and helpful. He is extremely good at his job. I now consider him my trusted resource, my secret weapon, and my friend. Job well done! I am happy customer.
Sincerely,
Kelly W.
I was very good and I wouldn’t hesitate to use again. Informative, pleasant, courteous. Phone assistance as well as the service. I’ll strongly recommend to others. No fuss and no mess. The service was great. It’s a little confusing/frustrating trying to figure out what phone number to call. Lynn and Samantha worked very diligently to remove cat hair & stains from drapery at our rental home. Well done. Soot stained drapes were cleaned and restored beautifully by Wes. Before rehanging, Lynn and Wes cleaned drapery rods and window moldings of soot residue. I did not expect this. They went beyond the call of duty to present my window treatments with the highest quality of customer care. Took longer than expected to receive the items back. Technicians returning items were very professional – could not have asked for better!! The technicians were extremely professional and thorough. Excellent work. They were pleasant and did a great job. I could definitely see a difference in the blinds I was glad I spent the money to have them cleaned! The guys were friendly, professional and left no traces of their presence behind other than my clean blinds!!! The owner was very happy with the outcome and I do not feel a second cleaning is necessary. Thanks for the great work and responding so quickly. I am very impressed with your company. "Arrow Drapery Service is wonderful. Brad and Mike were so great to work with and so easy. One phone call and I didn't have to do anything to prepare for the cleaning. They come in, do all the work and the drapes look good as new. I will recommend Arrow to all my friends, and I have." "It was a pleasure working with you and your team! Thank you for such great service and we are very pleased with the results. They are remaining great even after the show on Saturday." "Fantastic! Very professional, courteous and respectful. Very clean!" |
Service on my drapery was good and their service was good. The men sent out went above and beyond to make everything just right. Arrived on time, were very courteous, pleasant and everything looks great. The ladies who cleaned were extremely courteous. It’s amazing to find a company who employees such outstanding people – both professionally and personally. Lynn is a delight to have in my home and Toni is a wonderful addition. Lynn was very professional, friendly and helpful in answering questions. She did an excellent job. I believe she is an asset to your company. Drapes look beautiful! Installers were very nice and polite. Competent, Reliable, Professional Informational, pleasant and courteous phone assistance as well as service. I will strongly recommend to others, no fuss and no mess!!
"Arrow was recommended to us by Hunter-Douglas. Your service far exceeded my expectations. I would (and will) whole-heartedly recommend Arrow to any of my friends and family in Kansas City. Thanks again. You guys were a pleasure to work with!" "Five Stars! The Best." Brad Gershon and Mike Kenig did a wonderful job on my drapes. Very, very professional and competent. Will be using this company to clean my Hunter blinds. Thanks! 5++ Stars! "You guys were very helpful and efficient. The convenience of this service is terrific. Good luck." |
Looks great as usual! Service man was on time. His work was excellent. Would certainly use Arrow again. Very professional and very satisfied. Lynn and Bob were very courteous. We are very pleased with their work. Lynn and Toni were polite, conscientious and did an exceptional job. I have worked with Mike and Lynn. They are professional and very personable. They were extremely cooperative to my situation. I am very pleased with the cleaning results. The people I spoke with were very nice and helpful. Everything was done just as explained. The paint that was on the curtains came out and all looked great. Very good, professional and thorough. "My drapes were cleaned to my expectations. Thank you. The need to be able to have good installers after the drapes are cleaned is important. You all did send two reps to help rehang the drapes even though you'd previously told me that you aren't involved with the rehanging process. I appreciate your extra effort. Thank you for all you do!" "We give the top rating. Five Stars! We have been customers for years" "The gentlemen were very courteous, clean and very professional. I we'll call on you again next year to clean my draperies. Thank you." |
